KAMguru is the UK's leading key account management (KAM) consultancy. We help our clients improve the profitability and performance of their most important customers - often the 20% of customers that produce 80% of the business. We help clients stand out from competitors, not just stand up to them!
We work as trusted partners. We produce impressive results for our clients (see Client List) by helping them to develop effective strategies, systems and skills ..... [ MORE ]
- Do you need board-level consultancy and a KAM Health-Check?
- Are you looking for a key account management speaker (see 3 Minute Sample)?
- Do your people need effective relationship management training?
- Are they in need of ongoing coaching to create sustainable, profitable change?
- More Sales
- Improved Relationships
- Robust Account Plans
- Happier Customers
- Better Customer Retention
- Increased Profits
- Standing out from competitors rather than just standing up to them
- Becoming an exceptional business partner, rather than a supplier
- Being seen as a value-creator not a cost-creator
- Understanding "where you are starting from" through effective KAM
- Developing simple and effective "KAMplans" for each key account
- Building one-page strategic plans for each key account
- Improving relationships by becoming an expert in the customer's world
- Developing KAM as a "team sport" across the business
- Improving internal customer service and reducing "friendly fire"