"As part of plans to differentiate ourselves in our market place
we asked Phil to help us develop leaders, not bosses, and to position ourselves
as business partners, not suppliers. In both cases we were successful and
picked up 20% of the market over a three year period. Phil was directly
involved and should be recognised as the catalyst, facilitator and motivator
that took us there"
Steve Richardson, Sales and Service Director, ATS
"Phil helped us develop the skills needed to make a greater impact
to sell and work at board level with our presentations and proposals. He
managed to convert some very senior people to his way of thinking - a challenge
in itself - and helped us produce some fantastic, sustainable,
Gabi O'Rourke, Training Director, Grant Thornton
"We are a multi-national business serving airlines in 12 countries
and 92 locations. Phil helped us to focus on the key elements in these complex
and multi-site relationships - his simple but impactful tactics, tools and
techniques have given Servisair a distinct competitive edge in a dynamic market
Keith Purdom, Sales and Marketing Director, Servisair
"We flew 20 of our most senior executives into Heathrow to work
with Phil for one day on the strategic account management implications for a
global account. It was a great success - we produced country and global plans
and created a team of like-minded people with the competence and commitment
needed to produce the desired results"
Ken Butt, Chairman Europe, Tibbett
and Britten Group
"We used Phil to help us develop a team-based performance culture
within the business. The project helped to cement relationships, aid customer
retention, motivate our managers and identify commercial opportunities within
our key accounts - a great success!"
Tom Machin, Director General,
British Printing Industries Federation
"Phil Jesson worked quickly to understand the intricacies of our
market place and develop the tools needed to improve our joint venture
partnerships - we saw immediate results and Phil is to be congratulated on his
hard work, inspiration and enthusiasm - we could not have done it without
Bankie Williams, Operations Director, Home Service
"Phil Jesson's ideas on 'account management as a team sport'
helped us through the minefield of 48 decision makers and influencers - in one
account! The model was then used for another 19 accounts where cross-selling
opportunities were identified and exploited with great success"
Hurrell - Business Development Director, Hogg Robinson