What does the Italian Economist, Vilfredo Pareto, teach us about KAM?
How do you continue to delight the customer at every stage?
Do you add enough value for your Key Accounts?
Do you want more revenue without having to sell anything?
Do you have focus and clarity of you Key Account Management strategy?
What do your Key Accounts really think about you?
What do you do that is different and unique? What is your NEXT PRACTICE?